Quiznos Optimizing Customer Experience With Technology and Restaurant Redesign
Iconic sub sandwich franchise keeps finding new ways to stand out to millions of fans nationwide
When you invest in a Quiznos sub sandwich franchise, you invest in more than the status of being one of the most recognizable brands in the $21 billion sandwich industry. You invest in a brand that’s committed to maintaining that status by providing an optimized customer experience, from our menu to our restaurant design.
Sandwiches are a classic food, but we keep up with technology so we can keep up with today’s customer. Our mobile app, for example, has been downloaded more than 500,000 times! It provides critical data that helps shape our menu and optimize franchisee profitability by identifying which items are the most popular. This data has helped our executive team stay on the cutting edge of food trends and offer a menu that is constantly relevant to consumer demand. We also can regularly survey our customers and track their loyalty by knowing how often they visit our locations.
With more than 750 locations around the world, Quiznos is focusing on a national expansion campaign; the plan is to grow by hundreds of locations in the coming years. We are actively seeking savvy entrepreneurs who have a passion for our brand, a love for their communities and the ability to follow our proven business model to join our franchise family.
Quiznos redesign created with today’s modern customer in mind
At Quiznos we know today’s customer craves delicious food and a more streamlined customer experience. Our new restaurant design, unveiled in March in Menomonee Falls, Wisconsin, takes the customer experience up a notch, incorporating touches like a dedicated spot for picking up orders made online or through the Toasty Points loyalty app, as well as seating with power outlets to keep devices charged throughout a customer’s visit.